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James Krikelas

The first model for study of information-seeking behavior in the general population was developed by James Krikelas in 1983 and put it in "Information Seeking Behavior: Patterns and Concepts". This model suggested that the steps of information seeking were as follows: (1) perceiving a need, (2) the search itself, (3) finding the information, and (4) using the information, which results in either satisfaction or dissatisfaction.

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